WHAT IS OUR RETURN POLICY?

Due to the nature of our product, all sales are final. However, we know damages can occasionally occur and we do have a policy for replacement of damaged goods. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a replacement.

HOW TO SUBMIT A RETURN REQUEST?

If the item received is damaged in any way, you may submit a replacement request. Please send your request to support@magneticmomlash.com with a subject line of “REPLACEMENT REQUEST: [your_order_number]”. In the email, please include the:

  • Order number
  • Reason for replacement
  • Condition of the item
  • Photos of the item

Our customer service team will review your request and respond within 1-3 business days. 


You can always contact us for any question at support@magneticmomlash.com